Flooding and Water Damage Restoration in Charleston, WV

SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire & water restoration for nearly 30 years in the Charleston, WV and surrounding areas.  Homeowners, as well as business owners throughout Kanawha County and surrounding counties, know they can count on SERVPRO of North Kanawha and Teays Valley when disaster strikes. SERVPRO not only specializes in fire & water cleanup and restoration, but our highly trained technicians can also handle all of your mold remediation and forensic & biohazard cleanup as well. SERVPRO of North Kanawha and Teays Valley also offers a very qualified construction division so you don’t have to deal with multiple vendors on your restoration project. 

If your home or business is in the Kanawha or Putnam County area and suffers any sort of emergency caused by fire, water, or some other unplanned catastrophe, please call the most trusted restoration vendor in the Kanawha and Putnam County area. We have live operators standing by 24 hours a day,7 days a week, 365 days a year to assist you.

SERVPRO of North Kanawha and Teays Valley

Water or Flood Damage? Call Us Today – (304) 343-6170

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Charleston residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2120 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Charleston home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As water damage specialists, we have the experience, expertise, and the advanced training that enables us to get your property dried quickly and thoroughly. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of North Kanawha and Teays Valley is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Charleston community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of North Kanawha and Teays Valley understands your water crisis and is ready to respond with the right tools and crew. As a leader in the water restoration industry, SERVPRO is a trusted friend, standing by and ready to help you when a water emergency happens. We know that when water damage affects your home, it can be upsetting. Let us answer any questions you have at (304) 343-6170. We are ready to make this situation “Like it never even happened.”