Flooding and Water Damage Restoration in Charleston, WV

SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire & water restoration for nearly 30 years in the Charleston, WV and surrounding areas.  Homeowners, as well as business owners throughout Kanawha County and surrounding counties, know they can count on SERVPRO of North Kanawha and Teays Valley when disaster strikes. SERVPRO not only specializes in fire & water cleanup and restoration, but our highly trained technicians can also handle all of your mold remediation and forensic & biohazard cleanup as well. SERVPRO of North Kanawha and Teays Valley also offers a very qualified construction division so you don’t have to deal with multiple vendors on your restoration project. 

If your home or business is in the Kanawha or Putnam County area and suffers any sort of emergency caused by fire, water, or some other unplanned catastrophe, please call the most trusted restoration vendor in the Kanawha and Putnam County area. We have live operators standing by 24 hours a day,7 days a week, 365 days a year to assist you.

SERVPRO of North Kanawha and Teays Valley

Flooding or Water Damage? Call Us Today – (304) 343-6170

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you Charleston home or business, day or night.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 2190 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Charleston residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Kanawha and Teays Valley is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Charleston community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

We use specialized equipment to remove the remaining water which is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of North Kanawha and Teays Valley to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (304) 343-6170 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”