This is a before and after picture of a fire restoration job. On the left side is before our team started the deodorizing and soot cleaning process. On the right side the deodorizing and soot cleanup is done and this residence is back to preloss conditions. 

This photo shows a before and after of soot damage we cleaned at a Church in Duck, WV. The method we used to restore this wood was soda blasting. 

This was the aftermath of a devastating kitchen fire in Charleston when we responded. We had to do extensive demolition to the entire home and our Construction Division completed the reconstruction of the home. The finished product was astonishing!

This is a great photo to show what happened when a house fire occurs. Smoke gets pulled into the air ventilation system and distributes the soot and smoke throughout the home. The aftermath is a filthy air vent and smoke stained floors and ceilings, like shown in the picture. When something like this happens, a thorough cleaning of the house's ductwork is necessary. 

We work with many municipalities in the area to make sure our community is taken care of in difficult situations like sewer backups. Having a good working relationship with sanitation and other entities is imperative for SERVPRO of North Kanawha Valley/ Teays Valley to give the best service to customers in need of help.

After a small fire occurred in this local hospital, a combination of their sprinkler system and fire department caused the floors to be flooded with soot-filled water. Our dedicated crews worked overnight to remedy this disaster and made it "Like it never even happened."

While the micro burst in Kanawha and Putnam counties have been less frequent this year than they were last year.  We were able to capture a unique view of what a micro burst looks like from a high altitude.  A micro burst is sinking air in a thunderstorm that spreads only about 2.5 miles wide. Causing heavy rain fall and sometimes high winds.  Micro burst can pose a threat to life and property.  Check out this website to learn more about Micro burst and how to prepare for them. 

https://www.weather.gov/ama/microbursts

This flooding wasn't caused by your normal heavy rainfall.  This flooding was caused by a busted water main.  No matter the reason SERVPRO of North Kanawha & Teays Valley is always here to help.  We understand the dangers that may come with the intrusion of contaminated ground water inside your home.  So late us handle the any and all of your water damage needs. 

Local home in Putnam County caught fire in the middle of a work day.  Thankfully the fire was caught early and the majority of the damage was to the garage of the home.  The exterior door between the home and the garage made a huge difference in the amount of damage that the interior of the home obtained. 

How often do you check and clean out under your bathroom sink? This picture is a great reminder that any where there is a pipe or plumbing there can be a leak.  Be sure the check your pipes and plumbing areas often so this doesn't happened to you.  SERVPRO worked in this customer's home in an upstairs bathroom that leaked into several rooms on the lower level as well.

SERVPRO was able to help out insured after a wind storm caused a tree to fall on their home.  The tree caused damage to the heat pump, fence, siding, gutter and even the chimney cap.

A local medical office suffered water damage after supply line to toilet busted sending water to surrounding rooms and hallway.  SERVPRO was able to get in and dry out the office.

SERVPRO was able to help a local resident that suffered a fire in their home.  A fire started under standing fish tank in residential home, causing not only smoke but water damage as well.  

SERVPRO enjoyed the day helping out KISRA Second Hand Mentoring Program during the United Way's Day of Daring. We love helping our local non-profits in our community! Both KIRSA and United Way have great programs.  Go check them out.

Our SERVPRO Employees are some of the best trained Restoration Technicians in the Charleston, WV area. With a combined 70 plus years of experience in the Restoration and Construction fields we are your one stop shop when you experience a disaster in your home, or business. We are available 24 hours a day, 7 days a week, 365 days a year.

SERVPRO of North Kanawha Valley was able to sponsor this annual event hosted by Yeager Airport that honored First Responders and Veterans. This event featured parachute teams, aerial acrobatics, tours of various airplanes, and demonstrations by the wildlife removal dogs of Fly Away Geese (pictured above). SERVPRO's sponsorship as well as many other vendors helped make this event free to the general public.   

Mold is present almost everywhere, indoors and outdoors.

Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.

Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. Click here to learn more about the fire damage restoration process.  Call SERVPRO® North Kanawha Valley to help you take back your home and make it "Like it never even happened."

Causes of Grill Fires:

*Cooking requires attention, and barbecuing is no exception.

*Eleven percent of home grill structure fires began when an outside wall caught fire.  Six percent began with some type of structural member or framing.

*Position the grill away from the home and from other things that can burn

*In roughly one of every five fires, the grill had not been cleaned.  To prevent fires, keep the grill clean.

July (17%) is the peak month for grill fires, followed by May (14%), June (14%), and August (13%).  Three percent of the fires occurred in each of the winter months of December, January, and February.

When a home or business sustains water damage, it is important to make sure that the home/business is properly dried.  This is essential to refrain from sustaining secondary damages like mold growth which can quickly begin in the right circumstances.  When water damage occurs and is not properly addresses secondary damages can begin in as little as 48 hours. 

We received a call to do an estimate for a full kitchen remodel. Upon arrival and starting the estimate the homeowner informed our construction manager that there dish washer line busted the night before.  Causing water damage to her floor.  Our guys were able to respond and start the dry out on the kitchen floor.  Only a couple days later and Brian was able to begin remodeling the kitchen.

Spring is known for spring showers but sometimes mother nature takes it one step to far.  The downpour flooded places it normally wouldn't have flooded leaving people in a panic and homes and businesses a muddy mess.

Received a phone call late one evening from a customer frantic because a valve had broken and there was water everywhere.  It was moving quickly and the stair well looked like a waterfall.  We arrived as the water was getting shut off, the crews worked all through the night and much into the next several days to restore this property back to working condition.

Even the emergency professionals are not exempt from the flood waters.  This property was another that ended up with feet of water in the building.  Just as the water entering the building, the growth on the walls didn't take it's time either. 

Local shelter had a small fire but with significant smoke damage.  We were able to go in and get the damage cleaned up.  Getting them back in working condition so that they could get back to taking care of our community.

Once the water recedes, the clean up may then begin.  This basement at one time was completely full of flood waters.  Once the water receded we were able to gain access to the home, we were then able to begin working.

Molds are fungi that can be found both indoors and outdoors. No one knows how many species of fungi exist but estimates range from tens of thousands to perhaps three hundred thousand or more. Molds grow best in warm, damp, and humid conditions, and spread and reproduce by making spores. Mold spores can survive harsh environmental conditions, such as dry conditions, that do not support normal mold growth.

What are some of the common indoor molds?

• Cladosporium
• Penicillium
• Alternaria
• Aspergillus

https://www.cdc.gov/mold/faqs.htm#help

Soot from a fire in this home caused the brick on this fire place to become what appeared to be a challenging task.  With no surprise we have a way to clean just about anything you can imagine.  This particular fire place was cleaned with a soda blaster, this particular process is similar to power washing but no where near abrasive.  It is water less and done with high pressure and baking soda.       

Local property flipping company purchased this property.  In the process of remolding the home the home was part of an act of arson.  We were called into help with the restoration process so that they could proceed with their remodel.

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

This unused building was found in rough shape after a cold night and a couple warm days to follow.  The furnace expelled some steam from a broken pipe which led to significant water damage as well as some abnormal growth.  The building is not monitored on a daily basis so the issue went unnoticed for a couple days.

Regardless of the damage, our construction crew is able to do the put back on nearly any job.  Our teams take pride and restoring the customers home or business back "Like it never even happened".

In January a cold snap that lasted nearly 303 hours straight damaged many properties residential as well as commercial.  No one was expecting the below freezing temperature's to last as long as they did.  We had an enormous amount of different issues that came from the cold snap, frozen water pipes were a large number of them. 

Water damage in a large open warehouse that was only partially effected.  The guys created a drying chamber to minimize time so that the warehouse could be used for an event that was coming up.

Progress pictures on a elevator shaft that took in water after a pipe burst on the 5th floor.  There was significant water damage throughout multiple floors.  The picture shows the before, during and after of the elevator shaft.

We received a call from a customer who need us at his building immediately.  We arrived onsite to find a vacant building that was up for sale and the fire suppressant had ruptured.  Causing the company a tremendous loss.

Received a phone call late one evening from a customer frantic because a valve had broken and there was water everywhere.  It was moving quickly and the stair well looked like a waterfall.  We arrived as the water was getting shut off, the crews worked all through the night and much into the next several days to restore this property back to working condition.

Unfortunately heavy rain happens frequently and often out of no where.  On this day we were sitting in our office, the sun was shining, and the sky was beautiful.  Then all of the sudden the phone began ringing off the hooks, it was then that we realized that less than 10 miles away our capital city was in the process of being drowned by a cloud burst.  We were quickly sent out into our community to access the damage.  That is when we were called to this local worship center that had taken in a substantial amount of storm drain water.  Thankfully we were able to start their remediation almost immediately to keep from upsetting any daily routines.  

As we all know in June 2016 our community was impacted by a truly devastating flood.  This year the community celebrated the accomplishments that they have made together to rebuild.  We were truly blessed to be invited to partake in the festivities and celebration that day.   

In May we held another one of our continuing education classes for our insurance agents.  This class was about the science of drying, which allowed our agents to get four of their continuing education hours out of the way. We are great full to be able to give back to our agents and help them out. 

Monday, Monday, Monday unfortunately we are not the only ones who occasionally have a bad Monday!

We walked into the office this morning to the phone ringing: it was a good customer calling to let us know that they walked into the office this morning to a mess and were in desperate need of our help. A hot water tank had leaked over the weekend and they had standing water in several areas.

We were able to respond within the hour to get the remediation started to lessen the severity of the damage.  

Multiple rooms were affected which resulted in the carpet and walls needing to be dried.

 Thankfully with the knowledge and  expertise that SERVPRO of North Kanawha Valley has, we were able to get the water extracted and start the drying process. When we left the site the office was back in working order.     

SERVPRO of North Kanawha Valley is expanding!

We are so thankful for the opportunity to expand our services to the Charleston, WV area. This new vehicle will enable us to be even Faster to any sized disaster. The quicker we can respond to a disaster the better. A lot of damage can be averted by not allowing secondary damage to occur from a water emergency in your home, or business. The faster SERVPRO can extract standing water and start the drying  process the better. This new Vehicle will allow us to continue to provide the great service our customers have grown to appreciate.