Flooding and Water Damage Restoration in Charleston, WV

SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire & water restoration for nearly 30 years in the Charleston, WV and surrounding areas.  Homeowners, as well as business owners throughout Kanawha County and surrounding counties, know they can count on SERVPRO of North Kanawha and Teays Valley when disaster strikes. SERVPRO not only specializes in fire & water cleanup and restoration, but our highly trained technicians can also handle all of your mold remediation and forensic & biohazard cleanup as well. SERVPRO of North Kanawha and Teays Valley also offers a very qualified construction division so you don’t have to deal with multiple vendors on your restoration project. 

If your home or business is in the Kanawha or Putnam County area and suffers any sort of emergency caused by fire, water, or some other unplanned catastrophe, please call the most trusted restoration vendor in the Kanawha and Putnam County area. We have live operators standing by 24 hours a day,7 days a week, 365 days a year to assist you.

SERVPRO of North Kanawha and Teays Valley

Water or Flood Damage? Call Us Today – (304) 343-6170

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Charleston residents can expect an immediate response time, day or night.

Faster to Any Size Water Emergency

SERVPRO has over 2270 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Charleston home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

SERVPRO of North Kanawha and Teays Valley is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the Charleston community and want to do our part in making our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We carefully inspect your property’s water damage, determining the type of water damage and the areas affected. This is a crucial step to creating an effective plan of action that will result in a successful restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of North Kanawha and Teays Valley to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (304) 343-6170 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”

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